fg66's Privacy Policy

Introduction and Scope

fg66 places the highest importance on its users' privacy. When you use the fg66 website or mobile application, create an account, make a deposit or withdrawal, or contact us, certain information is collected from you. The purpose of this Privacy Policy is to explain that process to you clearly.

This policy applies to all users residing in Bangladesh and covers all of fg66's digital services. The information we collect is used solely to improve service quality and ensure a safe environment.

We reserve the right to update this policy at any time. Any changes will be published on the site and the effective date will be noted at the top. It is your responsibility to check this page from time to time.

What Information Is Collected

fg66 collects two types of information — what you provide directly and what is collected automatically while you use the service.

2.1 Information You Provide Directly

• Full name, date of birth, and verification information related to your national identity card
• Mobile number and email address
• Payment information (last digits of your bKash, Nagad, or Rocket account number)
• Content of messages you send via support chat or email
• Your preferences and settings when creating an account

2.2 Automatically Collected Information

• IP address and device type (mobile, desktop)
• Browser version and operating system
• Site browsing patterns — which pages were visited and for how long
• Login time, session duration, and logout information
• Transaction history — dates and amounts of deposits and withdrawals
• Data obtained through cookies and similar tracking technologies

Complete payment account details are never stored on our servers — only the portion needed to verify a transaction is retained.

Purpose of Using Information

fg66 uses collected information only for the purposes listed below. It is not used for any other reason.

• Creating accounts, verifying identity, and managing access control
• Processing deposits and withdrawals and ensuring transaction security
• Preventing fraud and detecting harmful activity
• Assisting you quickly and effectively through customer support
• Fixing technical issues on the platform and improving service quality
• Notifying you about new bonuses, promotions, or services (if you have given consent)
• Ensuring user protection under the responsible gaming policy

For those who wish to follow fg66's responsible gaming guidelines, we use account activity data to automatically identify unusual patterns and intervene when necessary.

Information Sharing and Third Parties

fg66 never sells your personal information or transfers it to third parties for advertising purposes. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Only the necessary information is shared with trusted technology partners for payment processing (bKash, Nagad, Rocket), technology infrastructure, and cybersecurity services. These partners are obligated to follow our privacy standards.

4.2 Legal Obligations

fg66 is required to provide information when applicable laws in Bangladesh or a valid request from a competent authority makes it necessary. In such cases, only the requested information is provided — nothing beyond that.

4.3 Fraud Prevention

Specific information may be shared with relevant security agencies to prevent financial fraud or misuse of the platform.

Cookies and Tracking Technologies

Cookies are used on the fg66 website. Cookies are small text files stored in your browser that make your next visit more convenient.

5.1 Types of Cookies

• Essential Cookies: These are necessary to maintain login sessions and ensure security. Disabling them may cause the site to not function properly.
• Performance Cookies: Used to analyze which pages are visited most, so the site's performance can be improved.
• Functional Cookies: Remember your language preferences and customization settings.

You can control or delete cookies from your browser settings. However, disabling essential cookies may limit some services.

Data Storage and Security

fg66 follows industry-standard technical and organizational measures to keep your information secure.

6.1 Technical Security

• SSL (Secure Socket Layer) encryption is used for all data transmission
• Passwords are never stored directly — only encrypted hashes are kept
• Multi-layered security protocols are followed to control server access
• Regular security audits are conducted

6.2 Retention Period

Your information is retained for as long as your account is active. After an account is closed, information needed to meet legal obligations is kept for a defined period, after which it is securely deleted or anonymized.

Your Rights

You have certain fundamental rights over your personal information that fg66 respects.

• Right to Access: If you want to know what information we hold about you, contact us.
• Right to Correction: If any of your information is incorrect, you can request that it be corrected.
• Right to Deletion: In certain circumstances you can request that your information be deleted, though it may not be possible to delete all information due to legal obligations.
• Right to Object to Processing: You can object to the use of your information for specific purposes.
• Right to Portability: You can request to receive your information in a structured format.
• Right to Withdraw Consent: You can withdraw consent for marketing communications at any time.

To exercise these rights, contact the fg66 support team via live chat or email. We provide support in Bengali and English 24 hours a day, 7 days a week.

Protection of Minors

All services on fg66 are exclusively for users aged 21 and above. We do not knowingly collect or process information from anyone under the age of 21.

An age verification process is carried out at account registration. If a discrepancy is found in an account's age information, the account is immediately suspended and the collected information is securely deleted.

If you suspect that a minor is using fg66, please notify our support team.

Marketing Communications

If you gave consent to receive promotional messages when creating your account, fg66 may notify you via SMS or email about new bonuses, promotions, or important updates.

You can withdraw this consent at any time through your account settings or via the support team. Withdrawing consent will not stop essential account-related messages (such as transaction confirmations) from being sent.

Policy Changes and Contact

fg66 may update this Privacy Policy from time to time to keep pace with changes in its business operations, technology, or legal requirements. For significant changes, we will post a notice on the website and inform registered users.

For any questions about this policy or your information, contact fg66:

• 24/7 Live Chat — directly from any page on the site
• Email: [email protected]

To learn more about us and understand the goals and values of the fg66 platform, read our About Us page. It contains a full description of our services.

Visit the Frequently Asked Questions (FAQ) section for answers to common questions — it covers account, payment, and bonus topics in straightforward terms.